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Robin Bailey named Spirit of Excellence - August 2017, Methodist Health

Robin Bailey named Spirit of Excellence - August 2017, Methodist Health

Robin Bailey named Spirit of Excellence - August 2017, Methodist Health

Robin Bailey, Operations/Financial Analyst, Accounting, began her career with Methodist Health on October 4, 1978. She was previously honored as Employee of Excellence in March 2000 and November 2011.

She began working at the Hospital after high school graduation as a Transporter for the Radiology Department but soon transferred to Medical Records where she worked as a Chart Analyst and Certified Medical Transcriptionist until 1988. After two years in Human Resources, she moved to Administration. In 1990, Bailey served as Assistant Executive Secretary to the Controller/CFO and in 1993 became Secretary to the Assistant Executive Director/COO. In 2005, she assumed duties as Administrative Assistant and Data Coordinator for the Chief Operating Officer. Her title was changed to Operations/Financial Analyst January 2014 as she took on more responsibilities related to operational projects.

Bailey supports Joy Griffith, Director of Finance/Controller, by providing operational and financial data benchmarking to the Premier hospital alliance and for the annual budget. She also coordinates insurance coverage and renewals for the hospital.

The favorite part of her job, according to Bailey, is the variety involved. “I like working with data,” she says, “especially the analytics part. I also like meeting with department directors to see if there is anything I can do to help them. I love having the opportunity to meet new people and learn from experience. I hope each person that I support or work with feels I have treated them with kindness, professionalism, and respect.”

Comment by her nominator:
“She goes above and beyond by providing excellent customer service and support in responding to anything that needs to be done. She provides support above and beyond her job description, what’s on paper. Not only does she complete her own duties in a timely manner every month, which sometimes involves working extra hours, she also always offers her assistance to provide data, research issues or help anyone get duties down even when it’s not something she is responsible for. After hours, on weekends and even on her days off she offers her availability either to come in or to text her to help with any question we may have. She is much appreciated and very deserving of a Spirit spotlight as she is a perfect example of teamwork.”


The Spirit of Excellence Award recognizes employees within the scope of our organization who have demonstrated superb customer service, positive performance, involvement, respect, initiative and team member. If you received excellent care and/or service from a Methodist Health or Methodist Health Union County employee, nominate them for the Spirit of Excellence Award. Nominations can be submitted online at www.methodisthospital.net/SOE.