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Vicki Keye, Spirit of Excellence, November 2017

Vicki Keye, Spirit of Excellence, November 2017

Vicki Keye, Operations Assistant, Endoscopy, has been a part of Methodist Health since she was 15 years old and worked in what was then called Dietary. “It was a summer program,” she recalls, “and I had to get a work permit.” Dorothy Walton, Dietary Director, then hired her to work part-time when she was 16. She became full-time after high school graduation. Her official hire date was March 20, 1980, but she says the Hospital has been her life-long employer. “I was born here, too!” she added.

After working for about 10 years in Dietary, she transferred to the Medical Unit where she worked for several years as a Nurse Assistant. The next few years (exact dates are a bit fuzzy to her) she worked in the Operating Room as an assistant before settling into her current position in Endoscopy.

Keye also has the distinction of being one of very few employees to have been honored as an Employee of Excellence (now called Spirit Employee) for the third time. The other times were a long time ago, she recalls, and like her moves to various areas within the Hospital, she isn’t sure of the dates. “The plaques are packed in a box in my garage,” she said with a laugh.

The favorite parts of her job involve interacting with patients and their families, and working with her fellow team members. Her position includes keeping up with ordering supplies, answering the phone and getting whatever the doctors and nurses may need. “I am a Jill of all trades,” she added. “This is home away from home for me and I am honored to have been recognized again. We do a lot of the same things over and over and think what we do may not be important, but my days are always good, and I am grateful.”

“Vicki never lets the chaos of a busy day stop her from making every patient and family member feel as if they’re the only ones here. She gives her tasks and responsibilities her 100% effort. It doesn’t matter if it’s doctors, nurses, patients or family, she takes care of us all. She goes above and beyond to make sure the entire department is aware of changes and happenings in our department. She makes sure we are always going to succeed and does whatever is necessary to help us do so.”

The Spirit of Excellence Award recognizes employees within the scope of our organization who have demonstrated superb customer service, positive performance, involvement, respect, initiative and team member. If you received excellent care and/or service from a Methodist Health or Methodist Health Union County employee, nominate them for the Spirit of Excellence Award. Nominations can be submitted online at www.methodisthospital.net/SOE.