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Kathy Mills, Quarterly Spirit of Excellence, Methodist Health, Henderson

Kathy Mills, Quarterly Spirit of Excellence, Methodist Health, Henderson

Kathy Mills, Supplemental RN, Infusion Unit, has had a long history with Methodist Health, dating back to 1988 when she was originally hired as a student, working as a Nurse Assistant/Float on Pediatrics/Surgery Unit. After receiving her RN license the following year, she moved to the Surgical Unit. In 2005, she was promoted to Clinical Coordinator of the Surgical Unit, where she stayed until taking early retirement in 2013 after 25 years of service. Mills was rehired on January 5, 2015 in her current position.

“I love being able to interact closely with patients,” she said, noting her duties, among many others, involve starting IV medications, including chemotherapy to cancer patients and antibiotic therapy to patients with infected wounds. “We become close to patients we see over a period of weeks or months and it feels good knowing I’m doing good for someone.”

“I would never work anywhere else than Methodist Health,” she continued. “While I’m no longer physically able to do long 12 hour days as in years past, I like being able to work one day a month on a scheduled basis and to fill in for others when needed. I’m working with people I’ve known for years. It’s a good environment and we all get along.”

Receiving the Quarterly Spirit of Excellence award was a pleasant surprise. “It’s wonderful,” Mills said. “I think the older you get the more you appreciate things.”

Comments from her nominator:
She is always asking if there is anything she can do to help coworkers, patients and patient families. She offers to come in and help when we are short staffed and shows great compassion and empathy for patients. She always lends a listening ear to coworkers and patients. She communicates well with staff on giving report on patient care. She lets staff know her schedule and availability to work.

The Spirit of Excellence Award recognizes employees within the scope of our organization who have demonstrated superb customer service, positive performance, involvement, respect, initiative and team member. If you received excellent care and/or service from a Methodist Health employee, nominate them for the Spirit of Excellence Award. Nominations can be submitted online at www.methodisthospital.net/SOE.